We are aware of a compatibility issue with Android 10 and are currently working on releasing a fix shortly.
Please check the Google Play store site for updates. LINK
We sincerely apologize for the delay and for any inconvenience this may have caused.
*NOTE: Compatible devices are now Android OS 4.1 and above. Devices running an OS below Android 4.1, or devices that use an x86 CPU, are not compatible with this update. The current app should continue to operate on these devices without the need to update.